Southwest Airlines Guide

Southwest Airlines at
Denver International Airport.

Find Southwest's Denver terminal, Concourse C gates, check-in and ticket counter, baggage claim, arrivals, parking, transportation and airport services.

C
Southwest's primary Denver concourse
C
Primary Southwest concourse
LEVEL 6
Check-in & ticketing
LEVEL 5
Baggage claim
DEN
Denver International Airport
Terminal & concourse

What Terminal Is Southwest at Denver Airport?

Southwest Airlines uses the Jeppesen Terminal at Denver International Airport (DEN) for check-in, ticketing and baggage services. Southwest operates its Denver departures primarily from CONCOURSE C.

The terminal and concourse are not the same thing at DEN. Passengers first check in at Jeppesen Terminal and then continue through security to the appropriate concourse. Southwest travelers should follow the airport signs to C Gates after security.

Southwest Denver terminal at a glance

Airport: Denver International Airport (DEN)

Terminal: Jeppesen Terminal

Primary concourse: Concourse C

Check-in: Level 6

Southwest Denver Airport location

AirportDenver International Airport
IATADEN
TerminalJeppesen Terminal
Check-inLevel 6
Main concourseC
Arrivals / baggageLevel 5
Check-in & services
Southwest service Denver Airport location
Southwest check-in Jeppesen Terminal, Level 6, East side
Southwest ticket counter Jeppesen Terminal, Level 6
Southwest bag drop Jeppesen Terminal, Level 6
Baggage claim Jeppesen Terminal, Level 5
Southwest departures Concourse C
Ground transportation Jeppesen Terminal, Level 4
Southwest check-in

Southwest Check-In at Denver Airport

Southwest check-in, ticketing and baggage services are handled in the Jeppesen Terminal. Travelers should allow enough time to check in, drop bags and clear security before heading to Concourse C.

If you have already checked in online, you may be able to proceed directly to baggage drop if you have checked luggage. Passengers without checked bags can follow airport signs toward security after completing the required check-in process.

Southwest ticket counter at DEN

The Southwest ticket counter is located on Level 6. Exact counter positions and operating arrangements can change, so follow the current airport signs when you arrive.

Southwest Denver check-in time

Southwest check-in and baggage deadlines depend on the itinerary and current airline rules.

Rather than relying on a fixed "counter opening" time, check the instructions associated with your reservation and allow enough time for security.

DEN is a large airport, so additional time may be useful during busy travel periods.

Bag drop

Southwest Bag Drop

Checked baggage is handled in the Southwest check-in area on Level 6 of Jeppesen Terminal.

Touchless / self-service options

Airport and airline self-service baggage technology can change. Check the current Southwest area for available bag-drop options on the day of travel.

Allow extra time

Bag drop deadlines apply even when you have already checked in online. Follow the deadline shown by Southwest for your itinerary.

Gates & boarding

Southwest Gates at Denver Airport

Southwest operates a substantial portion of its Denver schedule from Concourse C. There is no single permanent Southwest gate: individual flights receive gate assignments that can change during airport operations.

C

Concourse C

Southwest operates a large portion of its Denver schedule from Concourse C.

C

C Gates

Check your boarding pass and airport displays for the exact Southwest departure gate.

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Train to Gates

Use the underground airport train from Jeppesen Terminal to reach Concourse C after security.

Southwest Denver gate map

Your exact Southwest gate should always be checked against the current boarding pass and airport information screens. DEN's concourses are connected by the underground train.

Concourse C Guide
Boarding at DEN

Southwest Boarding at Denver Airport

After security, follow signs for Concourse C and check the airport displays for your Southwest departure gate.

Southwest boarding procedures follow the airline's current boarding-group and position system. Listen for announcements and be at your assigned gate before boarding begins.

Before leaving the terminal

  • Confirm your flight number.
  • Check the current gate.
  • Check for schedule or gate changes.
  • Allow time for the train to Concourse C.
  • Be at the gate before your boarding group is called.
Arrivals & baggage claim

Southwest Baggage Claim at Denver Airport

Southwest arriving passengers use the baggage-claim facilities in Jeppesen Terminal on Level 5.

The baggage carousel assigned to a flight can change. After leaving the aircraft, check DEN's information displays for the current Southwest baggage carousel.

  • Follow signs for baggage claim after leaving the aircraft.
  • Check the flight display for your assigned carousel.
  • Keep your baggage receipt available.
  • Report missing or damaged baggage through Southwest.

Southwest arrivals at DEN

Southwest arrival gates can change from one flight to another. The arrival gate, baggage carousel and other operational information should be confirmed using the airport displays.

Baggage claim: Level 5

Baggage service

Missing baggage

If your checked bag does not arrive, contact Southwest baggage service and provide your flight and baggage information.

Damaged baggage

Report baggage damage according to Southwest's current baggage procedures and retain relevant baggage documentation.

Lost property

Items left on an aircraft and items lost elsewhere in the airport may be handled by different organizations.

Parking & ground transportation

Southwest Denver Airport Parking

DEN offers multiple parking options for travelers using Jeppesen Terminal. Compare parking locations, rates and transportation options before your trip.

Denver Airport Parking

Uber to Southwest Terminal

Rideshare passengers should follow current DEN pickup and drop-off instructions. For a Southwest departure, use the designated Jeppesen Terminal departures area.

Southwest Drop-Off & Pickup

Departure drop-off is handled at Jeppesen Terminal on Level 6. Passenger pickup uses the designated Level 4 pickup areas.

Southwest pickup

Picking Up a Southwest Passenger

If you are picking up someone arriving on Southwest, use the designated passenger pickup area at Jeppesen Terminal. DEN directs passenger pickup to Level 4.

Check the arriving flight status before driving to the terminal because gate and baggage information can change.

Southwest Denver airport pickup

PickupLevel 4
DeparturesLevel 6
Check-inLevel 6
BaggageLevel 5
Amenities & services

Southwest Denver Airport Food

Denver Airport has restaurants, cafés, fast-food outlets and coffee shops throughout the terminal and concourses.

Opening hours and individual locations can change.

Southwest & TSA PreCheck

Eligible Southwest passengers can use TSA PreCheck when it is included on their boarding pass.

Check your boarding pass and current TSA checkpoint information before entering security.

Southwest Customer Service

Southwest representatives can assist with reservations, baggage, changes and other airline-specific questions.

Use Southwest's official customer-service channels for the latest contact information.

Food & dining

Food Near Southwest Gates at Denver Airport

DEN has dining options throughout its concourses. Because restaurants can open, close or move, verify the current airport directory before relying on a specific location.

Restaurant / Food Airport area
Auntie Anne's Pretzels Concourse C / airport concourse area
Starbucks Various DEN locations
Smashburger Concourse B / airport concourse area
Caribou Coffee Various airport locations
Panda Express Concourse A / airport concourse area
Denver Chophouse Concourse A
Lounges

Does Southwest Have a Lounge at Denver Airport?

Southwest does not operate a traditional Southwest-branded airport lounge at Denver International Airport.

Southwest passengers can instead use the restaurants, seating areas, shops and other public airport amenities available throughout DEN.

If lounge access is important for your trip, check the current DEN airport lounge directory and the access rules associated with any membership or eligible payment card.

Traveling from Concourse C?

Concourse C has dining, seating, charging and other passenger facilities. Availability can vary by gate and operating hours.

Contact Southwest

Southwest Denver Airport Customer Service

For Southwest reservations, flight changes, baggage service, lost baggage and other airline-specific assistance, use Southwest's official customer-service channels or speak with a Southwest representative at DEN.

Southwest Airlines

Website: southwest.com

Customer service: (800) 435-9792

IATA WN · ICAO SWA

Flight Changes, Delays & Rebooking

  • Check your Southwest flight status before leaving for DEN.
  • Use Southwest's website or app for eligible flight changes.
  • Contact Southwest when a delay or cancellation requires rebooking.
  • Keep your reservation and baggage information available when requesting assistance.
  • Check the airport displays for gate and departure-time changes.
Flight information

Southwest Arrivals

Check current Southwest arrival information before heading to DEN for a passenger pickup.

Denver Arrivals

Southwest Departures

Check the current departure time, concourse and gate before traveling to the airport.

Denver Departures

Southwest Flight Status

Use the flight-status page to check current information for flights operating through DEN.

Flight Status
FAQ

Southwest Airlines Denver Airport FAQ

Southwest Airlines uses the Jeppesen Terminal for check-in and baggage services and operates flights primarily from Concourse C at Denver International Airport.

Southwest passengers check in at Jeppesen Terminal. The airline operates its Denver departures primarily from Concourse C.

Southwest check-in and ticketing are located on Level 6 of Jeppesen Terminal. Check the current airport signage for the exact counter and bag-drop position.

The Southwest ticket counter is located on Level 6 of Jeppesen Terminal. Counter locations and operating arrangements can change, so follow the airport signs when you arrive.

Southwest passengers can check bags at the airline check-in area on Level 6 of Jeppesen Terminal. Follow Southwest and DEN signage for the current bag-drop area.

Curbside services may be available depending on current airport and airline operations. Check Southwest or DEN information before relying on curbside check-in.

Southwest check-in availability depends on the flight and current airline procedures. Travelers should check their reservation and Southwest's current airport guidance for applicable check-in deadlines.

Southwest operates primarily from Concourse C at DEN. The exact gate is assigned to the individual flight and should be confirmed on the boarding pass and airport information displays.

Southwest uses gates throughout Concourse C. Gate assignments can change, so passengers should check their boarding pass and the airport monitors for the current gate.

Southwest uses multiple C Gates rather than one single Southwest gate. The exact gate for a flight is shown on the passenger boarding pass and DEN airport displays.

After completing security screening, follow signs to the underground airport train and select the train for Concourse C / C Gates.

Southwest arriving passengers use the baggage-claim facilities in Jeppesen Terminal on Level 5. Check the airport monitors for the assigned carousel.

Southwest arrivals use the Jeppesen Terminal baggage-claim and passenger-arrival facilities. The exact arrival gate and baggage carousel can vary by flight.

Southwest baggage claim is located on Level 5 of Jeppesen Terminal. Check the flight information screens for the current carousel assignment.

For baggage that does not arrive or is damaged, contact Southwest through its baggage-service process and provide your flight and baggage information.

DEN has several parking facilities serving passengers using the Jeppesen Terminal. Use the airport parking information to compare locations, rates and transportation options.

After parking, use the airport transportation options to reach Jeppesen Terminal. Southwest check-in is located inside the terminal on Level 6.

Southwest does not operate a dedicated terminal shuttle for ordinary passenger access between the terminal and Concourse C. DEN uses its underground train system to connect passengers with the concourses.

Southwest passengers departing from DEN can be dropped at Jeppesen Terminal on Level 6, following the airport signs for departures and airline check-in.

Passenger pickup is generally handled on Level 4 of Jeppesen Terminal. Drivers should follow DEN signs and use the designated passenger pickup areas.

Southwest does not operate a traditional Southwest-branded airport lounge at DEN. Passengers can use the restaurants, seating areas and other airport amenities available throughout the terminal and concourses.

DEN has restaurants, coffee shops and other food outlets throughout its concourses. Availability and operating hours vary by location.

Eligible Southwest passengers can use TSA PreCheck when the program and their reservation support it. DEN also has TSA PreCheck screening options; check your boarding pass and current TSA information for the appropriate checkpoint.

Southwest and airport bag-drop technology can change over time. Check the current Southwest check-in area and airport signage for available self-service or touchless baggage options.

For reservations, changes, baggage questions and airline-specific assistance, use Southwest customer-service channels or speak with a Southwest representative at the airport.

Southwest customer-service and reservations information is available through the official Southwest website and its current contact channels.

Eligible Southwest reservations can be changed according to the fare and airline rules. Use the Southwest website or app, or speak with a Southwest representative when airport assistance is needed.

Allow sufficient time for check-in, baggage drop, security screening and travel to Concourse C. DEN is a large airport, so arriving early is particularly useful during busy periods.

Follow airport signs to the underground train after clearing security. The train connects Jeppesen Terminal with Concourse C and the other concourses.

The departure gate is shown on the boarding pass and airport information screens. Southwest primarily operates from Concourse C, but passengers should always verify the current gate before boarding.

Flying Southwest from Denver?

Check in at Jeppesen Terminal, then follow the airport signs to Concourse C after security. Confirm your current gate before heading to the boarding area.